Privacy Policy

  • This privacy policy outlines how Kyla Walker ("we," "us," or "our") collects, uses, maintains, and protects any information that you provide when using this website, booking an appointment, or interacting with our services.

    We are committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified, it will only be used in accordance with this privacy statement. We will never sell or rent your personal information to anyone.

    We may update this policy periodically. Any changes will be posted here, and we encourage you to review this page from time to time to ensure that you are happy with any updates.

  • We may collect the following information:

    • Name and contact information (such as email address and phone number)

    • Relevant health history and personal details submitted through intake forms

    • Demographic information (such as location and preferences)

    • Payment information, if applicable

    • Information related to your appointment or service requests

  • We collect this information to understand your needs and provide you with the best possible care and service. Specifically, we may use your information to:

    • Schedule and confirm appointments

    • Customize treatments based on your health history and preferences

    • Send email or text reminders and updates about your sessions

    • Respond to your inquiries or requests

    • Keep internal records for legal, medical, and accounting purposes

    • Comply with applicable laws and regulations

    We will not share your personal information with any third party without your consent, except as required by law.

  • As a licensed healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Any personal health information (PHI) you provide is kept confidential and protected under federal law. Your PHI is only used for treatment purposes and maintained with appropriate administrative, technical, and physical safeguards.

  • We are committed to keeping your information secure. We take reasonable precautions and follow industry best practices to protect your data from unauthorized access, disclosure, or misuse.

    Please note that no online platform is 100% secure. However, we use encrypted, HIPAA-compliant software whenever possible for booking, communications, and record keeping.

  • Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors interact with the site. Cookies are small files that store information on your device to help improve your browsing experience. You may disable cookies through your browser settings.

  • We may use trusted third-party services to process payments, schedule appointments, and send communications. These platforms (e.g., JaneApp, Stripe, Square, Acuity, etc.) have their own privacy policies, and we recommend reviewing them if you have concerns.

    We are not responsible for the privacy practices of other websites you may access through links on our site.

  • This website is not intended for individuals under the age of 13. We do not knowingly collect information from children without parental or guardian consent.

  • By using this site, booking an appointment, or submitting personal information, you consent to the collection and use of that information as outlined in this policy.

  • You have the right to:

    • Request access to the information we have about you

    • Update or correct your personal details

    • Withdraw consent or request that your data be deleted (when legally and ethically appropriate)

    To make a request, please contact us using the information below.

  • If you have any questions, concerns, or requests related to your privacy or this policy, please reach out to hi@kylawalker.com